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Erica Woods Review of JW Marriott Orlando Grande Lak...
The night check in staff is incredible - very warm...
The night check in staff is incredible - very warm, friendly and welcoming.
The restaurant and bar staff are wonderful - took great care of me and all of my employees.
The food was quite good and the bar selection was great!
The pools are lovely and the rooms are comfortable enough with nice views.
However, only 3 stars because the afternoon desk staff was completely unhelpful, and had such a foul attitude when they were supposed to be helping me resolve an issue with my room key (poor customer service).
There was a bug in my room (the bathroom trash can, of all places), and it took over 24 hours for someone to call to check in about it, and I didn't get a clean trash can (again, poor customer service).
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