Ryan Robbins

Review of Villa Rome Resort

This place should not be called a resort. It shoul...

This place should not be called a resort. It should be known as a sad, timeshare accident.

We went with our 3yr old son for a labor day family weekend and the only reason we picked this "resort" over Kalahari or Great Wolf Lodge is because the website said there was full day childcare included in the rate. I called to confirm and they told me there was. So, we booked it.

Once there, we were told we were too late to sign up for the Saturday childcare and they don't have childcare on Sunday or Monday because that's when the Timeshare people leave. Apparently this whole place is dominated by Timeshare holders and they looked miserable. As they rightly should be, having made the mistake of investing their vacation money into a horror movie version of a family resort.

The only saving grace of this resort is how nice and helpful their staff are. But the food is terrible, the place is extremely old and it's never been updated and though the employees are nice, they're not very well informed, ie, the childcare.