I have had some major back issues for quite a whil...

I have had some major back issues for quite a while now, so when traveling I have limited mobility. Luis, at the front, noticed right away and assorted me with a more accessible room without me asking.

I also am an idiot and forgot my medication. So my wife USPS overnighted it to me. And when we got notification that it arrived, I called down to Luis and found that it never showed up. USPS sent it somewhere else. Luis ha fled the conversation with USPS and even had on of their drivers go to the post office and pick it up.

If I could give more stars I would. Give that man a raise!