M

Monica Sanchez

4 years ago

STAY AWAY FROM RESE! This company is nothing but a...

STAY AWAY FROM RESE! This company is nothing but a scammer. I rated them two months ago without giving any details but it is really frustraiting. I moved out of the property they manage back in November. I initially wanted to move out by the end of October but since I notify them a few days (probably a week) after the month had already started, they said I had to pay rent for the month of November since I needed to notify them at least 30 in advance. I agreed because I wanted to do things right so I ended paying double rent for that month because I already had a signed least at my new place. After that I asked them about my deposit and first they said they were going to do a walk through and see how much I was getting back. To begin with due to circumstances I couldn't go for a show up of the place (my mistake) and did the contract online so they handed me a place all thirty, doors were not put on, carpet was really dirty and was unravel in two rooms. Only one small burner worked properly in the stove(they had me like that for months). There is a never ending list of things that made me move out of there. I cleaned the place before I left so I was expecting to get my deposit back or at least part of it. After not hearing from them I contact them again, they said I owned $1000+ for the water, thrash a sewer and they didn't charge me for while I was living there but they were so kind they were going to cut that amount in half. I went to check in the site and they changed it but luckily I had screen shoots from when I rented the place that said that those things were paid by the owner NOT ME! I told them that and they asked me to send the screenshots. Once I did never heard crom them again. I've tried to contact them 3 more times wanting to know about the deposit and not getting a reply. I just received a letter yesterday saying that I owed them $500+ and I don't even know for what!!. I am writting it here because it is useless to try to cantact them if it's not on their favor!! It is really frustraiting!!. I wish I had done some research before getting involved with this company. Worst experience EVER!! Hint if you still plan to rent with them, checkout the property, if there's anything to be fixed make sure it is prior to signing up the contract because they will handle it to you as is and take forever to get things fixed IF they ever do.

Comments:

No comments