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S DC Review of Dollar Rent-a-Car
I was pleased with the experience UNTIL I got home...
I was pleased with the experience UNTIL I got home and found a charge of $225: $75 MORE than the rental was supposed to be all together (and I had already paid the deposit). I was supposed to be emailed a receipt, which I never received. And when I contacted Dollar Rental, they said they could only see what I had paid online and that I would need to contact the local site. When I called them, the call went to voicemail (?) and the MAILBOX WAS FULL! I've submitted a claim online, but have not even received a confirmation email - so.... we'll see where this goes. Very disappointed.
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