Tracy-Ann Tracey

Review of Stevens Ford Lincoln

Annette Cozro, at Stevens Ford was an excellent sa...

Annette Cozro, at Stevens Ford was an excellent sales representative... She showed such compassion to really knowing what I wanted as a customer.... She made me feel so comfortable talking to her that I hope when I m ready to change cars she will be there in the next 5 years, hopefully as a manager... She has such superb customer service skills, and she also went the extra mile to make sure all the necessary things that needed to be updated in my certified pre-owned suv was taken care of before signing the final bill of sale so that it would not be a concern or issue for me later on... The finance officer, Jay, great at his profession, did his best to ensure all the paperwork was ready before I got the to do the final signing, and we were done with an hour! It was the most shortest, organized financing/contract signing I ve ever sat through. I ve signed for cars at Honda, Acura, and Audi those took the shortest 2hours... Way to go Stevens Ford for these two wonderful staff members!!