V
Veronica Ann Review of Reagan Washington National Air...
I travel quite a lot and this by far has been the ...
I travel quite a lot and this by far has been the worst experience customer service wise. My original flight had been delayed 4 times, rescheduled to the next day, they cancelled my flight and rescheduled me and my husband on two different locations.
Our bags had not been loaded to the plane and when trying to receive them the customer service for baggage were rude, both the night of the reschedule and the morning of the new flights.
Unprofessional and uninformative. 0/10
Comments: