Quick check in and security was a breeze to get th...

Quick check in and security was a breeze to get through. We flew out on Southwest and it was nice being able to self check in with the individual kiosks. It was a Sunday afternoon so airport security wasn t very crowded...oddly enough the pre-check line was full of people and the regular line was empty. It still went fairly fast. The Southwest terminal was incredibly crowded so there weren t many places to sit down. The staff members were also something to be desired. We flew out when there was a tornado warning and the sirens were going off...we went up to the gate agent and asked where we should go to get away from the giant windows...he looked us straight in the eyes and asked us why?! I honestly couldn t believe it, the sirens were blaring and the sky was dark and the gate agent asked us what we were talking about and why we wanted to know where to go for a tornado. So overall, the airport and its facilities were fine but the staff needs to be a little more emphasis on the customer experience.