Terrible service, despotism on the part of the sec...

Terrible service, despotism on the part of the security people there is nobody to attend with whom one can complain about these people, we traveled from Durango we bought the tickets to be able to enter to take some photos, we asked both the guard and the person in charge of the tickets and they told us that we could enter until 6 in the afternoon when we wanted to pass the same guard told us that we could not because he had not already traveled we explained to him that we only wanted to take a photo and he told us that we had to return the next day we told him that we were coming from Durango and we were just going to that and we had to go back and he said that we would have to go the next day we asked to speak to someone and he said that there was nobody, so we asked for our money back and he obviously said no! I think we did what was appropriate to ask and pay for a service that was denied to us and with an almost criminal treatment that is a shame that a tourist place treats people like that! Fatal