B

Brent Miller
Review of Regal Cinemas

3 years ago

So now you have to pick your seat when you buy tic...

So now you have to pick your seat when you buy tickets, how ridiculous! My son is seven and autistic, he likes to get there early and pick his seat. I watched as this caused mass confusion and made thing uncomfortable for some people when they had to ask someone to move because they had their seat. I am sure Regal has so much money they don't even care to lose business or they believe ( and maybe they are right) people will just accept it. It sure is a shame Regal has gotten so big that customers mean nothing to them. When confonting management, yhey said to just complain on the website in most, " I dont really care" voice. They have obviously been trained to give this answer from corporate. Big middle finger to you, Regal!

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