Vishnu Nair

Review of Lasco Ford

I bought a Focus ST. I gave my information on TRUE...

I bought a Focus ST. I gave my information on TRUECar and Paul Zaagman sent me an email with a personalized video message. I thought it was a brilliant thing to be able to put a face to the name. He followed up with a call and was very patient with all my questions about the price, incentives and financing options. He spent a good amount of time with me on the phone and I was never pushed to come into the dealership if I needed my questioned answered. Polite, Patient Professional.

I met with Demetri Relford at the dealership. He beat the internet price I was promised over the phone. I asked for a number of financing options. Demetri was very patient, printed out all the different financing options and waited as I went through the numbers. I loved the fact that I was given my space and was never rushed or pushed for a decision.

Blake Boan at Finance was great too. Walked me through every document and gave me all the information to put my mind at ease. I was treated with respect and never did I feel he wanted to just wrap it up so that he could go to the next customer.

BTW the price was the lowest compared to all the dealerships in the area. Well worth my drive from Ann Arbor

Five stars all the way.