Sheena Rose Navarro

Review of Shangri-la's Edsa Plaza Hotel

HEAT kept on billing us wrong. But was fixed after...

HEAT kept on billing us wrong. But was fixed after a lengthy explanation. I was aked by the waiter to email my ID to their email address and was aked to return to the front desk. In short was.passed around. The food both dinner and bfast took almost an hour to arrive. I guess the kitchen is undermanned. The experience was not at par compared to Mactan.