signed up to an internet deal, promised speeds wer...

signed up to an internet deal, promised speeds were not met, we made about 200kbps on a good day, called up about it and blamed it on us and our router, brought a new one and even went with one that they recommended, did not change anything and even after that they still blamed it on us for their bad internet.

as soon as our contract ended we signed up with Telstra for $20 more a month for the same amount only difference was that we now sit on a consistent 50 mega bits, no problems at all. my advice to someone looking for an even decent internet is to stay away from these people, the customer service is worse than Telstra because they are too incompetent to solve anything or own up to anything and on top of that the speeds were just so so bad they're lucky that the lowest i can give them is one star