I don't understand how this place has some good re...

I don't understand how this place has some good reviews. I had an appt at 10am (arrived at 945am) and for the 2-1/2hrs I waited to get a door there was at least 10 other trucks and no one was moving (all though most of them had appts like mine). If there's a place that has no respect for drivers I think this is #1. Plus I don't think anyone wants to risk hitting their trailers. It's a very tight backup and they don't let u backup with your tandems to the front.