Frank Review of Browns Mazda
I liked that Ron was a lifelong purchaser of Mazda...
I liked that Ron was a lifelong purchaser of Mazda vehicles which meant to me that Mazda vehicles are good cars. I've purchased 4 already so I was fully aware of Mazda's good and bad features but it was nice to see that Brown's Mazda had a salesman that felt the same. Ron was truthful when asked about the car's features and performance. Ron knew what he was talking about when I asked questions. I knew he was being truthful when I asked questions because again, I've had 4 Mazda vehicles - the one I bought is my 5th Mazda.
I was also impressed with the Finance Manager's performance (I think his name was Matt - he had his kid at work that day). I had wanted to purchase Zoom Zoom plates and a cargo net for the car. They had to be ordered but when I came back to get them installed, the Matt took care of the bill. All this made me realize that I made the right choice coming to Browns. I initially came to Browns with the intent of buying a car but when I got home, I called around and Prestige Mazda was offering free oil changes for life so I was going to go there instead but for some unknown reason, I came back to Mazda and am glad I did. Now the test is how well I'm treated when I come into Browns Mazda to get my car serviced. I hope the great service doesn't end after the car was sold.
Oh yeah, Ron also called backed a couple weeks after I got the car to see how things were going which was a nice gesture to show Browns does care about its purchasers.
Now, regarding the financing. I was quoted a high rate so I checked around on my own and found a lower rate. Once I told Brown's that, they immediately got me financing at a rate that was lower than I had found. It was nice being able to do all the financing paperwork at Brown's Mazda and not have to go back and forth between Browns and my bank.
I really appreciate the good and honest salesmanship Ron provided. I'm glad I was paired up with Ron. He gave great service!
Thanks everyone!

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