iLeAnA Alaniesmom

Review of KFC Corporation (U.S.)

The KFC in Cape Coral, FL buffet off Hancock is ab...

The KFC in Cape Coral, FL buffet off Hancock is absolutely horrible, the service was bad, the buffet even worse not to top it off with nobody knows what the hell their doing, they don't run the store well and before us was a gentlemen who came in person complaining about his sandwich. The staff doesn't follow the washing their hands routine after handling money the person comes back without washing his hands and puts gloves on. The dining area was gross the tables were dirty, the floors too, nobody vacuumed the front area carpet and the buffet was even worse. Nobody replaced anything asked for Mac n cheese and the guy who was supposed to replace it didnt and walked away! I didn't enjoy my meal I was stressed out of how poor this store is ran. Almost forgot my husband ordered food for himself and the young man never rang it up left him standing there for 10 minutes to then realize and make the comment 'o yea I forgot" everybody in this store needs to be retrained or replaced. Never coming back again, thanks.