Chelsea and Allison

Review of Mayfield Toyota

I bought my car from Mayfield about a month ago no...

I bought my car from Mayfield about a month ago now. I was told the front grill would be changed for free, as there was paint missing on it. And they did change it, but I unfortunately had to drop my car off 3 times before it actually got done. It was very upsetting. An other reason why I m only giving 2 stars, is that one of the shuttle drivers was very rude, I am not gonna name her on here but she drove really close to other cars, honked when unnecessary... Although I had bad luck with these 2 situations, I was very happy with the great customer service I got from the service team, Aimee, who was constantly updating me on what was happening by email, and Mike, who helped me choose a car that met my expectations, while respecting my budget. I also had a great experience with David, the shuttle driver that helped me the first time I dropped my car off. He was very friendly and drove very carefully, as shuttle drivers should.