Julie Schneider

Review of Gustofsons Furniture

Title: "NOT JUST ANOTHER CUSTOMER!"

Title: "NOT JUST ANOTHER CUSTOMER!"
Excellent customer service! I have never been to a furniture place where they learned and remembered your name, which made my husband and myself feel like they actually take the time to get to know their customers. Franchesca "Fran" is amazing!!! She went above and beyond to take good care of my husband and I when we were having trouble deciding on a bedroom set. You could tell she truly cares about her customers to want them to be absolutely happy with their purchase. She took the time to listen and coordinated appropriate furnishings within our budget to what my husband and I were looking for exactly. Fran was very professional and kind. She was always available in helping us with any questions we had and was just extremely helpful and supportive throughout the whole furniture shopping process. She kept us frequently well informed of the status of the furniture and when the furniture would arrive. She made this entire process fun and yet painless! Assembly was surprisingly fast,... but very very well done! The set-up crew made sure everything looked perfect to my liking before leaving. I never felt pushed or rushed into making decisions from day 1 to the final set-up. I feel like the all around standards are kept high at this store; everything ranging from good communication to great quality furnishings. I would definitely buy again from this company and would refer to it as a 1st place location to go to!
Thank-you Fran and to Gustafson's for helping us out! This was truly a great experience :)
Dave and Julie