Eddie Rolon

Review of Holiday Inn down town dubai

Nights # 1 & 2. Can't sleep. We're on the 7th fl...

Nights # 1 & 2. Can't sleep. We're on the 7th floor and the loud music from the 1st floor is coming through the vents. We're moved to the 6th floor. A non smoking room that wreaks of smoke. Even they admitted that it must have been the Saudis because they don't respect the rules. We're moved to another room on the 6th floor. The first night the tub drain doesn't work and the water doesn't drain. This causes a drain near the toilet to back up and the water comes up. This is all addressed with a plunger. They offer to move us yet again. I gave up. I normally stay at the Hyatt, but came to this place because my better half was part of a larger group. She gets it now that you get what you pay for. No offer of a breakfast or free night. However, 5 stars to the staff (not mgmt.). Vanessa, Claire, Sharoon, Princess and the concierge team were all great.