Rude and impatient staff member. With numerous sta...

Rude and impatient staff member. With numerous staff members in the store, a more patient and detail service would be expected in store. Upon dropping a Mac for services, the staff member shows lack of patience and unhelpful in explaining the details of the services. After handling the Mac to the staff member, no further information or instruction was given. He just walk off and I had to go to another staff member to request more details. It is without a doubt that Apple had knowledgeable staff members and value its customer. But perhaps some training in regards to customer services could be provided to further improve.