I gave birth during this pandemic. The reason for ...

I gave birth during this pandemic. The reason for the 2 star rating is because my amazing doctor and the nurse who delivered me - the only 2 who provided exceptional care. I will preface that the Family Birthing Center here comes highly praised so we did expect decent care. As much as I hate to complain about our first line workers right now but all of the other nurses on shift that night were pretty lousy. Being a first time mom, laboring during a pandemic, a little more compassion from the nurse staff was really needed. I was induced and the first set of nurses I had were just okay. The second nurse I had was the best she is also who helped deliver me. I wish I could recall her name but if it wasn't for her my birthing experiencing would of been much worse. My husband and I are pretty easy going people, which can be our downfall as we don't always use our voices as we should but we hate to come off as burdens to others. Our story starts after delivery a L&D nurse complained that I wasn't correctly on the waterproof matt and had an attitude about it (we overlooked it and let it go) once I was admitted to the postpartum room my nurse that night was just awful. She was chaotic, stressed, non attentive and zero compassion. She didn't take my IV out till 5-6 hours later after labor (even though I had already gone to the bathroom twice as required and requested it to be removed so I could rest) we also needed help with our new baby, as first time parents, we welcomed all help with proper diaper changing, feeding, swaddling. Our nurse did not help us with this until several hours after labor. She would come to our room only to complain that she had all first time mom's on her shift and that she needed to pee but couldn't. Again, we just needed help so we could rest. Then the worst part came, she finally was helping us properly change our daughter and as she had her diaper off our baby pooped (pretty expected to happen) and the nurse freaked out because some poop got on her hands. Again, this is expected and I wouldn't think as a L&D nurse this would be a dramatic scene as she made it to be. She frantically called in another nurse and acted as if what our baby did was so disturbung. This was just the tipping point. I wish I had her name but certian its in my file. All I can recall of her is she has prior experience working in the ER in Los Angelos. Needless to say, to a very tired mama with a brand new baby, not only were my birth plans changed due to COVID (understandably) but my experience with the L&D nursing staff was very unpleasant. My husband and I followed all the rules in place with COVID, we didn't complain and hardly asked for much. We were truly simple to care for yet we did not get that reciprocation from the majority of the nurses during our 48hr stay. My hope is they remember why they chose this profession and remember that delivering mama's especially, are very vulnerable in the L&D dept.