B

Barbara Slocum

4 years ago

Displeased with service , took vehicle in for wipe...

Displeased with service , took vehicle in for wiper switch replacement and when i received the vehicle back the water hose and nozzles that disperse the water to the windshield was damage. The manager stated he would not take blame for the issues and offered to give me a new estimate after spending 495.77 on the current repair bill.

I received a follow up phone call from a different manager today 3/3 who basically said he was not in the business to fraud customers for something that was so petty this person called me back to battle and prove a point because i filed a complaint with the BBB instead of having my issue resolved I will not ever do service again with Tropical Chevrolet as these people are very rude and matter factly to your face someone should tell them no more how much money is being spent its not petty when the consumer has to pay for it .

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