Carmina Ravelo

Review of Snug Pet Resort

They don't deserved to be given even 1 star. First...

They don't deserved to be given even 1 star. First time of my Lab there, I got excited saw that they have a pool. Communication between staff is so bad. Dropped off my dog at 7am, brought his food for lunch n dinner. Picked him up before 7pm, gave me a bag with his food inside untouched. I was sad and upset he didn't eat all day. They can't explain why, giving me all kinds of excuses. No call from their Mgmt, I have to call back and again more excuses. Mistake I took him there. I almost signed him for 14 day boot camp. I'm glad I didn't.