Generally pretty useless. Workspace Group plc shou...

Generally pretty useless. Workspace Group plc should reconsider their telecoms provider for all their sites. Workspace Group plc have an agreement with Excell where you HAVE to use Excell for all internet/telecoms as part of your office lease agreement. Excell provide voip phones which are lower quality and have less features than competitors (e.g. RingCentral who we used before and loved, but weren't allowed to continue using because of the lease) and they charge above market rates for all of their services. And we as the customer have no choice but to use them! Being forced to pay above market rates for lower quality service is completely insane, and I'm not sure how it is even legal. I have no problem with paying for quality, but being forced to use a provider who can't get simple instructions right and provides expensive low quality versions of everything on the market just because they have a money making agreement with a landlord is at best a joke and at worst insulting.