I first visited blue whale over a year ago when th...

I first visited blue whale over a year ago when they had their smaller showroom. I ve always wanted a hot tub and since starting my own business my dream was to save and pay for it myself!

I must have visited the showroom 10 times and asked about a million questions, I m sure they must have been sick of me but Kev and the rest of the team were always helpful and nothing was too much trouble.

I finally purchased a San Luis ll tub and paid a little extra to have it made in white with dark brown sides. It took around 10 weeks to come as was specially made and shipped in but they came to install it on December 5th. The 2 men who installed it were very knowledgeable and gave us lots of great advice, it was a tricky install because we have a very narrow path down the side of the house with literally a few cms to spare but they got it in!

I can honestly say it s the best thing I ve ever bought!! I absolutely love love love my tub!! It looks amazing and we used it loads over the Christmas and new year period. I was worried that there was an issue with the pumps last week so I gave them a quick call, they asked me to send a short video in and it turns out it was my fault, the water level had dropped a bit low. They called me back and everything was sorted within an hour or 2. The technical team were just as friendly even though my question turned out to be a silly one.

Thank you so much from one very happy hot tub owner!