I ve been wanting to write this review for a while...

I ve been wanting to write this review for a while and I intend to communicate with the Aritzia corporate office about this complaint :
Last month, I walked in the Pacific Centre Vancouver Aritzia store and purchased a cachemire coat at over 300$ and a top at around 50$ which was on sales. The gentleman at the counter was very nice and offered me a return possibility for the top only because I was in a hurry and couldn t try it on.


After a 15 mins dispute, and seeing that I overall made a big purchase that day, she accepted the return of the 50$ top.

I would suggest to Aritzia, if they want to maintain customers like myself, who make purchases of over 400$ every time I walk in the store, then a change in staff is an essential. They just lost a valuable customer just because of the lack of professionalism from the manager of the store. It is to be noted that I didn t take note of the lady s name but I gave a physical description and she did mention she was the manager.