Eugene Astapov

Review of Hyatt Regency Montréal

While the facilities are nice, the service was not...

While the facilities are nice, the service was not. I waited for housekeeping for an hour and was late for a Skype appointment because of it. I asked 2 hours in advance and they confirmed the time. Even after speaking to the housekeeping manager, the staff didn t show up for another 20 minutes.

Also, the WiFi was so bad that I could barely keep my phone connection going for more than 5 minutes. Will probably not stay here again.