The mobile text I initally thought was a good idea...

The mobile text I initally thought was a good idea. However, I was not impressed. I received a call from my service advisor and he stated if I needed anything to send it via the text and he would answer. That was not the case. I had 3 messages that was not answered or acknowledged. My jeep was not worked on until 10 minutes before closing. Although, he was very kind it did not make up for the unpleased service I received.