Jay Bragg

Review of SelectHealth

I don't recommend SelectHealth to anybody.

I don't recommend SelectHealth to anybody.

We cancelled our membership when I got other insurance, wrote and signed the letter and everything. Then they withdraw our money anyway, and later say they didn't get our memo because their system was down. A day later we called a second time and they said they had the email and that their system never was down. Nevertheless, this 3rd contact did not begin the transaction reversal. Had to call again a week after that, and now they're sending us a check, which will take 2 weeks. This is of course their policy to protect them, but where is our protection? The electronic withdrawal only serves one way. That's not customer service.

In tax season, losing $422 for nothing is completely unacceptable. I guess that's what you get when you're buying an intangible service. They don't even know when you're gone, just how to reach into your pocket anyway.