If for some reason you don't get to see Boo, they ...

If for some reason you don't get to see Boo, they will give you a voucher for another visit. We went for an 11am tour, should have gone for 10am as it was hot out and 10am was the first tour so Boo was active and hungry. By 11 it was warm out and he was hard to find, we were given the voucher and came back for the 3pm tour on the same day and well.... We weren't disappointed! The chair lift up to Boo was great. We also went on the Gondola, and ate lunch at the Eagle Eye Restaurant before going back to the 3pm tour. The view from the mountain top was absolutely stunning! Really humbles a person who hasn't grown up next to them!