M

Montana Morris

3 years ago

I had booked two rooms for my brother's wedding, o...

I had booked two rooms for my brother's wedding, one under my name, another under a friend's, but both on my card. They required no form of ID when we checked in, just a card to put a $100 hold fee on, which would be returned so long as we didn't trash the rooms. While the rooms were nice, the layout of the building was somewhat hard to navigate. Pools we're fine, and the stay itself was okay. Now, a few days later when I looked at my bank account, I saw three charges from the lodge. My friend also had a charge. Basically, they charged us each for our separate room (which was not what we explained during check-in or check-out) but then put all of the taxes and fees on my card. It was completely convoluted the way the charges were split, and they didn't listen to what we clearly told them. It was just a very frustrating experience.

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