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Debra Olvera

3 years ago

After arriving late on a delayed overnight redeye ...

After arriving late on a delayed overnight redeye flight to Raleigh, we were greeted after a short wait. Not sure if they were short handed or if that is normal staffing or not. But I only saw 2 maybe 3 people that worked there. Once we were greeted the guy took our info and proceeded to pull our reservation. The gentleman was quite friendly and got us into a car and on our way. After we returned our car and returned home I realized I was charged more than I should have been. One call to customer service and our account was refunded a couple days later. I can always count on Enterprise!
Note check your receipt prior to leaving with your rental to avoid any possible misunderstanding.

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