Elizabeth Gamel

Review of Peak Living

For View High Lake Apartments.....RUN. This comple...

For View High Lake Apartments.....RUN. This complex is ridiculous. Prior it was decent, the staff communicated with residents okayish. Peak living took over in November 2018, I have continually asked for my utility bills since then. ITS ALMOST APRIL AND NOTHING. The staff has turned over, peak has such a bad reputation and I d never want to work for them. When they took over they did not put any information in the system correctly, I haven t had access to any portal, I m supposedly not on a lease and now they change utility billing without proper notification, which is absolutely against the lease. After two years i can t wait to be done now. If you live here and live with chad Nic, look into your utility bill. I can guarantee they re not billing you correctly. It does not matter how long the office staff has been on site, you are now a representative of the company, and any problems there are it s now your problem, don t tell a paying resident get lost.

I also put a maintenance request in Feb 2019 due to a security door not locking after someone attempted to break in my apartment, it took 5 weeks for them to not fix it but have to go to the office 2 more times after another attempted break in!! My window is still not fixed, but they re concerned about changing out toilets. Good to know, this property is going downhill way too fast, not to mention over 36 vacant apartments when i last checked! The gates never work, so don t count on that security either, let alone titan security who takes 45 minutes to respond when a gun is pulled on you by another resident at 3 am! This place is a joke.