Very unexpected situation has raised very DISSAPPO...

Very unexpected situation has raised very DISSAPPOINTING and POOR response ...as many had told about their approach and behaviour at the time of instalment is different and then their behaviour during providing service is different YES even m facing the same problem VERY BAD RESPONSE .when we had installed this software for more than 10 of our clients YOU PROMISED US for good GST FILLING SERVICES and easy approach and then NOW SUDDENLY YOU ARE ASKING US TO PAY FOR GSTR1 FILING ...IS IT FAIR ON YOUR PART....?WE ARE VERY DISSAPPOINTED AND UPSET ...WE TOOK WINGS OVER TALLY ...AND THIS IS WHAT U R DOING NOW...WHY DO WE HAVE TO PAY NOW FOR GSTR1 FORM FILING ,WHILE NO OTHER SOFTWARE COMPANY'S ARE CHARGING FOR IT.......
SIR IT WOULD BE GOOD IF YOU COULD LISTEN TO OUR REQUEST AND AND UNLOCK THE FORM....
YOU ARE ACTUALLY LOSING YOUR CUSTOMERS OVER OTHER SOFTWARE ..........WE WILL HAVE TO THINK OTHERWISE NEXT TIME ...........