Jake Cressman

Review of The Ritz-Carlton, Berlin

Nice but seems more like a four star hotel to me. ...

Nice but seems more like a four star hotel to me. The room furniture was scuffed up. The mattress felt like it was at the end of its life. The club level food is on par with other three and four star hotels I've stayed at in Germany. Room service food is medium to poor quality. In one case it was cold and in another case the food we ordered never came. We canceled an order of fries after waiting about 45 minutes.