The staff at this place is as unfriendly as they c...

The staff at this place is as unfriendly as they can get. The representative helping me was almost rude. She did nothing to hide her expression of bored and "I don't care" attitude. More over that attitude kept coming up with every question I asked her or every question she asked me.

One day of car rental, most companies, count from the time hired to the same time the next day. I hired the car at 12:06pm (after my flight landed at 10:40 and I was waiting all this while to rent a car that I had already paid for!), so technically I should be returning it on or before 12:06. She said, yeah 12:06 is the return time, I asked her again and yet again and she said yeah yeah its 12 pm. When I went to my hotel and checked, it said 11:00am. Bummer! Now thanks to their pathetic representative I have to be at the airport 1 hour early and get bored out there.
Not to mention the LIES that the representative told me about insurance. She said insurance was 35 something dollars a day and it was compulsory in CA state, when the truth is there are other insurance packages you can choose from. The sad part is I saw a lot of international customers here falling in that trap. So International Customers BEWARE!

Thanks for ruining time off my vacation Dollar! The only reason I chose them was because they were a little cheaper than Enterprise. I've been a loyal enterprise customer, and after this experience, I'm not choosing anyone else again.

Note: They don't even provide a phone number. Call the 866 number on their website.