one star is too high. The staff were apathetic or...

one star is too high. The staff were apathetic or rude. The service was terrible. The shuttle to/from airport was ea. 30 minutes at best. I would say for every 6-7 other rental car shuttles, one Dollar/Thrifty bus. Not an exaggeration. at least 6-7 Budget/Avis and Enterprise went by while waiting for this shuttle. The worst was in the early morning after dropping the car and needing to get to the airport to catch flight, bus was running with no driver for 30 minutes. The only driver was having his lunch break. When he did finally show up, he gets on the bus and says very rudely to two men, who are clearly foreign and have accents. "can you understand the words that are coming out of my mouth". They said yes, then he asked us all what airline. The interaction with the two men only got worse and more rude. He felt it also necessary to comment on how pretty my daughter and I were, which also annoyed me. Why do such men feel they have a right to comment on our physical appearance??? The other services, cars, confirmations, rental agreements, etc were terrible, but too long to tell. Anyway, Dollar is an abomination and I would never ever recommend anyone ever use this company. Budget and Avis are far, far more professional and offer much better service.