Read all the negative before you buy ! I wish I di...

Read all the negative before you buy ! I wish I did .
1 1/2 years into the home and we still are awaiting warranty work . Last update they said they had nothing left . So we had to remind them .
1 1/2 into the home and the we found the framers left a 3/4"x4" hole from the garage directly into the basement . Unfortunately it took a year and a half and a exterminator to find this hole as we had upwards of 40 mice nesting in our brand new home . Also due to the type of mice we had (deer mice) we had to fumigate and have our furnace cleaned so my wife, my 2 year old and myself hopefully wouldn't (won't) get the growing hantavirus which is becoming a concern carried in deer mice. This was to the cost of $995. We were hoping they would cover this or at the very least help us out with it as the root cause of our deer mice problem was stated on a written document from the exterminator that this hole from the garage directly to the basement was the main access point for the mice into our home . Sterling homes reply was we don't warranty rodant problems and your 1 year warranty is up . Now I have a wall filled with spray foam and steel wool in 2 spots as this was their attempt to fix the mistake . Which they still can't admit this was a mistake. To top it off we got a good luck in contacting Alberta New Home Warranty if you choose to go that route .

Well thanks for letting all the mice into my new home and not supporting your customer.

Do your homework before you buy!