Arshan Nasir

Review of Rio Suites Hotel

Better stay somewhere else. They only have 2-3 peo...

Better stay somewhere else. They only have 2-3 people helping guests register. It can even take an hour to check-in or get a replacement key card. The resort gets busier and there is usually always a long line of guests waiting to check-in. This is super inconvenient if you have come after a long drive. Plus, they are not very informed about refund/check-in policies. I ended up paying double resort fee for the same night because the registration desk gave me wrong information about changes/cancellations.