It was my mistake that I didn t check my schedule,...

It was my mistake that I didn t check my schedule,that it didn t go through.i go over there,I was checking and couldn t found it.so Francine help me out!i told me about my problem.and she sweetly solved my problem.she fix another appointment that same day,because I was with my baby.really appreciate her help.then I thought why not I shared my good experience with all of you.really she deserved it.