My vet directed me to WVRC because my 4 month old ...

My vet directed me to WVRC because my 4 month old puppy found a toad and though it looked like a chew toy and subsequently started foaming at the mouth.
I was very upset and the staff was incredibly calming and comforting walking me through what to do. When I got there they called to tell me they spoke with the ER vet and confirmed there are no poisonous toads in WI, they just secret something bitter that led to the foaming at the mouth so I didn't need to worry if there weren't any other symptoms.
So they didn't charge me and were able to put me at ease that everything would be ok.
I am so grateful for the great customer experience and that they didn't take advantage of the situation to collect an ER visit fee. I will definitely use them again should the need arise and appreciate the integrity and compassion!!!