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Shawn

4 years ago

Six flags refuses to accommodate for the COVID 19 ...

Six flags refuses to accommodate for the COVID 19 pandemic. We joined last fall for a season membership for myself and 4 family members. I ve paid every month and was ok with them waiting to open. They now changed their policy to include mandatory face masks, temperature checks, and preregistration. I m not ok with this and requested to cancel my membership a couple months early since they changed the terms of our membership. Last time I checked, if a contract is changed, I should have the right to accept or deny said changes, but Six Flags is only in it for themselves and not for the customer! They also make it impossible to talk on the phone with anyone, the automated system and the web site only allow for messaging or chat that you have to stay logged in for 1 or more hours. Very disappointed!

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