I was given a room that faces a large ac unit. Tin...

I was given a room that faces a large ac unit. Tiny rooms with old connecting door inside. As a Diamond member this is probably the worst Hilton I've stayed at in ten years. Not worth the points or money. No offer to pay or complimentary upgrade to a room with balcony which almost all rooms have. Instead I was told you have an interior room that is all. Mind you the hotel is not near full. Also after checking in went outside to see the beach, returning the sliding doors would not open for me and a couple with kids. After 15min of waiting an employee told me to just manually slide the door open myself. 5star service?? This is like a Ramada or Super 8 motel. Go to Marco Island Hilton and recieve much better service!!