ariana lauren

Review of Ritz-Carlton Hotel Lake Las Ve...

Reasonably nice and priced well. The pool was dis...

Reasonably nice and priced well. The pool was disgusting this last weekend 7/17-7/21. Tons of people, no one wearing masks, and literally hunks of hair floating in the pool. Totally foul. Why was no one limiting the amount of people into the pool area? It was like there was not a pandemic occurring...
Front desk gals were kind and attentive. Luis? And Brian in the restaurant were excellent. Room was just fine. Felt clean.
Had we not had family 15 minutes away with a lovely pool we'd have been significantly disappointed. My whole party that had 5 rooms is still in shock over the disgusting condition of the pool and total disregard for social distancing. Bleh. Happy 60th birthday mom. Here's a hunk of human hair from the pool.
Also, being a diamond club member- it was hard to get more towels, water, or other amenities. The soda machine containing water on my floor was broken and the other below our floor was out of water. The front desk gal did provide a few bottles for us. She was very kind and had pretty teal colored nails. Thanks again to her.