J

James Searles

3 years ago

I have lived at the property for approximately one...

I have lived at the property for approximately one year and ever since the middle of November my apartment had a raw sewage smell. I worked diligently with the apartment manager to alleviate the problem and after 6 to 7 weeks we partially eliminated the problem. I initially thought the smell was gone but it's coming back.During all of this I refused to pay the water and sewage bill since my residence smelled like sewage. I received an e-mail from the assistant manager Sarah stating that I had a balance of 100 dollars that I owed immediately this balance was from a late water bill fee that the manager said I would not be responsible for. I was given a 50 dollar credit and a 50 dollar gift card I guess they felt that was sufficient for all of my problems that shows how much they value me as a tenant.The manager and assistant manager never seems to be on the same page.

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