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I made a reservation here the weekend of 4th of Ju...

I made a reservation here the weekend of 4th of July. I figured it was going to be expensive and hardly any rooms but I was able to find a king deluxe. When I initially made my reservation the lady was so sweet I got her name but it was such a rare name I couldn't pronounce but thanks for the help. I drove in from Houston to San Antonio I got in earlier than expected. I got to the hotel at 11:30 ish. Drove up to valet parking don't get me wrong $28.00 is pretty expensive BUT I rather pay that knowing that my car is in good hands than the $12.00 that was across the street. The valet guys were pretty awesome helped me out with my bag to the curve and explained the whole valet process since this is the first time ever doing any type of hotel reservation or valet. Got it and asked the lady if I could check in she said that not till 3 which was fine because I wanted to go look around. I want to say the girls name was Michelle she was awesome! After waiting around for a good while I started to get tired and asked her again like at 2:15 if I could please check in. As opposed to her saying "no" she just said let me check if there is one available and we will get you in.. Luckily there was a King Deluxe she checked me in explained the process of checking out and sent me on my way. When I saw the room and the view I was beyond pleased!! I am not a SPG member I just received my points and now booking a room for my parents for this weekend and for a friend of mines bachelorette party for September because of the experience. Thank you for making it easy on a first time "traveler!"

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