judyhoomalamalama

Review of West Hills Jeep Chrysler Dodge

Web site difficult to make a service appointment o...

Web site difficult to make a service appointment other than regular maintenance. When I call to and leave a message to schedule NO one calls me back. I have even chatted on line and they tell me they will leave service a message. No call back. I have to call multiple times to make an appointment. I do know how to use a web site. All I hear it is a new system but that has been going on for several months. I have a problem with my vehicle and it needs warranty work but obtaining an appointment is very difficult. I am disappointment but once you overcome the obstacles to obtaining a proper appointment then things are better. Why does NO one call me back to schedule service. I then just had to make a regular oil change to bring my car in for a starting problem.