Jeffrey Klabbatz Review of Future Ford of Sacramento
UPDATE: They were able to help us get the car rep...
UPDATE: They were able to help us get the car repairs covered and the warranty fixed. I believe they sold us the wrong one, anyhow... We got our rental car which is OK, but no substitute for the car that I was driving. The car rental agency only said we were going to have the car for three days... BUT, we werent told that the car would be fixed by that time. SO... were waiting to make sure that all the promises were honored... Verbal agreements you know! They seem to be trying to :"make it right' BUT... There wee a few fake smiles exchanged. I think this caused trouble at the dealership, and all we wanted was an alternate car like the warranty said and the car we bought fixed. They said that they would take care of the deductible and even gave me some gas... So .. its possible I might not say horrible things about them forever..
I'm starting to have a really bad experience with these people. If they fix their issues with me, I'm willing to post a rebuttal, but as of now they have lost my business. I personally hate at least three of the Managers. No one gives a damn about you after you buy the car, and if they sold me a lemon, which its looking like they did.... I will have to take them to court. They didn't care today when I went in and explained that I am car less... I had to register my car that I had for sale, and go to the DMV ... That is a hassle. I have the best warranty they offer... They said "I was in good hands". That remains to be seen.
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