Jefferson Baker

Review of Toyota of Simi Valley

As someone who tends to hang onto cars well after ...

As someone who tends to hang onto cars well after the 15 year, 150,000 mile mark, and for whom a car is simply a way to get from point A to point B, I was not looking forward to going through the hassle of purchasing a new car. TrueCar pointed us to DCH Toyota of Simi Valley, and they quoted us a price for a new car that was within $1000 of what we were planning to spend for a used car of the previous year, with 20k miles on it. We therefore thought it was worth the hour drive to see what they had to offer. I kept waiting for the other shoe to drop during the whole process, and while there was the obligatory presentation of the various extended bumper to bumper, maintenance, tire and other extended warranties, they accepted whatever decisions we arrived at without pressure. We now have the car we wanted, and they sold it to us at a price that is technically below what they originally quoted. Yes, there were the obligatory credit checks, insurance verifications, releases and other papers to sign, time waiting while they prepared the car, "dealer prep", licensing and other unpleasant fees and chores associated with buying a car. But they made the whole process as painless as possible. Finally, I want to give a special shout out to Brendan, who guided us through the afternoon to a successful conclusion.