We went in for an oil change today around 4:50 and...

We went in for an oil change today around 4:50 and they close at 5:30. We wanted to see if we could catch a ride to eat and they took us and then made sure we had a ride back after hours. They went the extra mile so we could go have dinner instead of waiting on our car. I was impressed with the customer service we received and beyond greatful there is still kind people in this world.

SERVICE DEPARTMENT IS THE WORST! They charged me $60 to misdiagnose. I was told I need spark plugs and a battery and cable which they would fix for a small fee of $850. I decided we would change the plugs ourselves and we cleaned the battery terminal that they were going to charge me $590 to replace the battery and the cable. So I bought the plugs and changed them for my car only to still misfire. I took it to auto zone where they read my error again same cylinder 2 misfiring so I call McGonagals service center and the gentleman informed me that I could only use ACdelco spark plugs because others won t provide the right spark.. Bull! I told him I did not believe that because the same exact cylinder is misfiring. The guy acted like I was stupid and he didn t want to hear me complain anymore. So I switched my ignition coils and took it back to auto zone for them to read the error and it was cylinder 1 misfiring now. So I obviously need an ignition coil and I had to figure it out myself after paying $60 for a misdiagnosis and paying $30 for spark plugs (which didn t fix it). It would have been worse to pay $850 that they wanted me to do, to not even fix the problem. Wish I never bought my car from McGonagal!